Delivery info


This delivery info relates online customers. If you're a wholesaler or cafe, please call 1300 796 652 to discuss your delivery options.

Where do you deliver?

We deliver to most of greater Melbourne using same-day couriers, see the full list of suburbs below. The costs vary, depending on where you're located. We're just about to launch Express Post $15 flat-rate shipping for customers outside of Melbourne. This shipping feature isn't available online yet, shoot us an email at orders@butterbing.com.au and we'll be able to assist you the old fashion way. Please note though, only 4-piece gift boxes are suitable for Express Post freight.

Do you have a shop? Can I pick up?

We don't have a regular brick and mortar shop, but you can collect from our head office in Collingwood 9.00am-5.00pm Monday to Friday. Please note, you still have to place an order online first. We'll let you know the pick-up address in your order confirmation email.

Can I collect from one of your cafe stockists?

No, not really. Technically, our cafe stockists can order gift boxes and Butterbooms, but it's best to deal with the cafe directly.

What time will my order arrive?

Between 9am and 5pm. To ensure a smooth delivery, please make sure you're contactable so that our couriers can reach you.

Can I get a tracking number or delivery confirmation?

We use small courier companies, so we're not always able to provide tracking numbers. For ETAs, please call us on 1300 796 652.

Can I receive my order today?

Yes! But only if you order before midday and the item is in stock. We require 2 working-days notice for sold out items. If an item is out of stock, the delivery-date selector automatically disables same day or next day delivery. Typically, 4-piece gift boxes and Butterbooms are in stock (unless we've had a busy day!). Our 16-piece catering boxes are made to order.

Can I select a specific delivery or pick-up date?

Yes! There's a date selector on the checkout page.

Help! I'm having trouble selecting my preferred delivery date.

That's probably because we don't have your selected item in stock. We need 2 working days notice for sold out items. If you're really desperate, please call us on 1300 796 652 and we'll do our best to help!

Can I receive my order on the weekend or public holiday?

No, but our cookies keep for 5 days, so we suggest selecting the Friday prior to your special day.

Can I add a gift tag or greeting card?

Yes! Gift tags are $3 and greeting cards are $7. See the range here.

How are the cookies packaged?

Beautifully! We've gone to great lengths to ensure our cookies arrive in perfect condition. Our 4-piece was specifically designed for gift-giving, and our 16-piece boxes are bright and colourful, perfect for weddings and morning teas.

The Melbourne suburbs we deliver to


A

Abbotsford $10.00
Aberfeldie $10.00
Airport Melbourne $15.00
Airport West $15.00
Alamein $15.00
Albanvale $15.00
Albert Park $10.00

Albert Park Lake $10.00

Albion $15.00

Alphington $10.00

Altona $15.00
Altona East $15.00
Altona Meadows $15.00

Altona North $15.00

Altona West $15.00
Ardeer $15.00
Armadale $10.00

Arthurs Creek $25.00
Ascot Vale $10.00
Ashburton $15.00

Ashwood $15.00

Aspendale $20.00

Aspendale Gardens $20.00

Attwood $15.00
Auburn $10.00

Avondale Heights $15.00

Avonsleigh $50.00

B

Balaclava $10.00

Balwyn $10.00

Balwyn North $10.00
Bangholme $20.00

Bangholme North $20.00

Bangholme South $20.00

Baxter $35.00

Bayswater $20.00

Bayswater North $20.00

Beaconsfield $30.00

Beaumaris $20.00

Belgrave $30.00

Belgrave Heights $25.00

Belgrave South $30.00

Bellevue $10.00

Bellfield $10.00

Bend Of Islands $25.00

Bennetswood $15.00

Bentleigh $15.00

Bentleigh East $15.00

Berwick $25.00

Beveridge $35.00

Blackburn $15.00

Blackburn North $15.00

Blackburn South $15.00

Black Rock $15.00

Bonbeach $25.00

Boronia $20.00

Botanic Ridge $30.00

Box Hill $15.00

Box Hill North $15.00

Box Hill South $15.00

Braeside $20.00

Brandon Park $15.00

Braybrook $15.00

Briar Hill $15.00

Brighton $15.00

Brighton East $15.00

Brighton North $15.00

Broadmeadows $15.00

Broadmeadows North $15.00

Brookfield $30.00

Brooklyn $15.00

Brunswick $10.00

Brunswick East $10.00

Brunswick West $10.00

Bulla $15.00

Bulleen $15.00

Bundoora $15.00

Burnley $10.00

Burnside $20.00

Burnside Heights $20.00

Burwood $15.00

Burwood East $15.00


C

Cairnlea $20.00

Calder Park $15.00
Camberwell $10.00

Camberwell East $15.00

Camberwell Junc $10.00

Campbellfield $15.00

Canterbury $10.00

Carlton $10.00

Carlton North $10.00

Carnegie $10.00

Caroline Springs $20.00

Carrum $25.00

Carrum Downs $30.00

Caulfield $10.00

Caulfield East $10.00

Caulfield North $10.00

Caulfield South $15.00

Chadstone $15.00

Chadstone Centre $15.00

Chartwell $20.00

Chelsea $25.00

Chelsea Heights $25.00

Cheltenham $15.00

Cheltenham East $15.00

Cheltenham North $15.00

Chirnside Park $20.00

Christmas Hills $25.00

Chum Creek $65.00

City $10.00

City East $10.00

Clarinda $15.00

Clarkefield $30.00

Clayton $15.00

Clayton North $15.00

Clayton South $15.00

Clematis $30.00

Clifton Hill $10.00

Clyde $30.00

Clyde North $25.00

Coburg $10.00

Coburg East $10.00

Coburg North $10.00

Coburg South $10.00

Coburg West $10.00

Cocoroc $25.00

Coldstream $30.00

Collingwood $10.00

Coolaroo $15.00

Coonans Hill $10.00

Craigieburn $20.00

Cranbourne $25.00

Cranbourne East $25.00

Cranbourne North $25.00

Cranbourne South $30.00

Cranbourne West $25.00

Cremorne $10.00

Croydon $20.00

Croydon Hills $20.00

Croydon North $20.00

Croydon South $20.00

Croydon West $20.00

D

Dallas $15.00

Dandenong $20.00
Dandenong North $20.00

Dandenong South $20.00

Dandenong West $20.00

Darling $10.00

Deepdene $10.00

Deer Park $20.00
Delahey $15.00
Derrimut $20.00

Devon Meadows $30.00
Diamond Creek $15.00

Diggers Rest $20.00

Dingley $20.00
Dingley Village $20.00

Docklands $10.00
Doncaster $15.00

Doncaster East $15.00

Donnybrook $25.00

Donvale $15.00
Doreen $25.00
Doveton $20.00


E

Eaglemont $10.00

Eastland $20.00
East Melbourne $10.00
Eden Park $50.00

Edithvale $20.00

Elsternwick $10.00

Eltham $15.00
Eltham North $15.00

Elwood $10.00
Emerald $45.00

Endeavour Hills $20.00
Epping $15.00

Essendon $10.00
Essendon Airport $10.00

Essendon Fields $10.00

Essendon North $10.00
Essendon West $10.00
Eumemmerring $20.00
Exford $30.00
Eynesbury $30.00


F

Fairfield $10.00

Fawkner $15.00
Ferntree Gully $25.00

Ferny Creek $25.00
Fishermans Bend $10.00
Fitzroy $10.00
Fitzroy North $10.00
Five Ways $30.00
Flemington $10.00
Footscray $10.00

Footscray West $10.00
Forest Hill $15.00
Fountain Gate $25.00
Frankston $30.00
Frankston North $30.00

Frankston South $30.00

Frankston West $30.00

G

Garden City $10.00

Gardenvale $15.00
Gardiner $10.00
Gladstone Park $15.00
Glenferrie $10.00

Glenhuntly $10.00
Glen Iris $10.00

Glenroy $15.00

Glen Waverley $15.00
Gowanbrae $15.00
Greensborough $15.00
Greenvale $20.00

Greythorn $15.00
Guys Hill $35.00


H

Hadfield $15.00
Hallam $25.00
Hampton $15.00

Hampton East $15.00
Hampton Park $20.00
Harkaway $25.00

Harrisfield $20.00
Hartwell $10.00
Hastings $70.00

Hawksburn $10.00

Hawthorn $10.00

Hawthorn East $10.00

Healesville $65.00

Heatherton $15.00

Heathmont $20.00
Heidelberg $10.00

Heidelberg Heigh $10.00

Heidelberg West $10.00
Hidden Valley $50.00

Highett $15.00

Hillside $20.00

Holmesglen $15.00

Hoppers Crossing $20.00

Hughesdale $15.00

Huntingdale $15.00

Hurstbridge $20.00

I

Ivanhoe $10.00

Ivanhoe East $10.00


J

Jacana $15.00

Jolimont $10.00

Jordanville $15.00
Junction Village $30.00


K

Kalkallo $25.00
Kallista $30.00

Kalorama $30.00
Kangaroo Ground $20.00

Kangaroo Ground Sth $20.00

Karingal $30.00

Kealba $15.00
Kealba Park $15.00
Keilor $15.00

Keilor Downs $15.00
Keilor East $15.00

Keilor Lodge $15.00
Keilor North $15.00
Keilor Park $15.00
Kensington $10.00

Kensington South $10.00

Keon Park $15.00

Kerrimuir $15.00

Kew $10.00

Kew East $10.00
Kew Junction $10.00
Kew North $10.00
Keysborough $20.00

Keysborough Sout $20.00
Kilsyth $25.00

Kilsyth South $25.00

Kingsbury $15.00
Kings Park $15.00
Kingsville $10.00

Kingsville South $10.00
Knoxfield $20.00
Kooyong $10.00


L


Lalor $15.00

Langwarrin $30.00

Langwarrin South $35.00

Laverton $15.00

Laverton North $15.00

Laverton Raaf $15.00

Laverton West $15.00

Lilydale $25.00

Lower Plenty $15.00

Lower Templestowe $15.00

Lynbrook $20.00
Lyndhurst $20.00

Lyndhurst South $20.00
Lysterfield $25.00
Lysterfield South $25.00


M

Macclesfield $45.00
Macleod $15.00

Maidstone $10.00
Malvern $10.00

Malvern East $10.00

Mambourin $30.00

Manor $20.00

Maribyrnong $10.00
Mckinnon $15.00

Meadow Heights $15.00

Melbourne $10.00
Melbourne Park $10.00

Melton $25.00
Melton South $25.00
Melton West $30.00

Mentone $20.00

Mentone East $20.00

Menzies Creek $30.00

Merlynston $10.00
Mernda $20.00

Mickleham $20.00

Middle Brighton $15.00
Middle Park $10.00

Mill Park $15.00
Mitcham $15.00

Monbulk $40.00
Montague $10.00
Mont Albert $10.00

Mont Albert North $10.00
Montmorency $15.00

Mont Park $15.00
Montrose $25.00
Montrose South $25.00

Moonee Ponds $10.00
Moorabbin $15.00

Moorabbin Airport $20.00
Moorabbin East $15.00

Moorooduc $40.00

Mooroolbark $20.00

Morang South $20.00
Mordialloc $20.00
Moreland $10.00

Mornington $50.00
Mt Cottrell $25.00

Mt Dandenong $25.00

Mt Eliza $35.00

Mt Evelyn $30.00
Mt Waverley $15.00

Mulgrave $15.00

Murrumbeena $15.00

N

Narre Warren $25.00

Narre Warren East $30.00
Narre Warren North $25.00
Narre Warren South $25.00

Newmarket $10.00

Newport $10.00
Niddrie $10.00

Noble Park $20.00

Noble Park North $20.00
Northcote $10.00

Northland $10.00
North Melbourne $10.00
Notting Hill $15.00

Nunawading $15.00
Nutfield $25.00

O

Oaklands Junction $15.00
Oakleigh $15.00
Oakleigh East $15.00

Oakleigh South $15.00

Oak Park $15.00
Officer $40.00
Officer South $40.00

Olinda $30.00
Olinda Forest $30.00

Olympic Park $10.00
Ormond $15.00

P

Pakenham $40.00
Pakenham Upper $45.00

Panton Hill $20.00

Parkdale $20.00
Parkdale East $20.00

Parkdale West $20.00
Parkmore $20.00

Park Orchards $20.00

Parkville $10.00

Pascoe Vale $10.00
Pascoe Vale Sout $10.00
Patterson Lakes $25.00
Pearcedale $35.00

Plenty $15.00
Plumpton $20.00
Point Cook $20.00
Port Melbourne $10.00

Prahran $10.00
Preston $10.00

Preston East $10.00
Preston West $10.00
Princes Hill $10.00

Q

Queens Road $10.00

R

Raaf Laverton $15.00
Ravenhall $20.00

Regent $15.00

Research $20.00
Reservoir $15.00
Reservoir East $15.00
Richmond $10.00

Richmond North $10.00
Richmond South $10.00
Riddells Creek $30.00

Ringwood $20.00

Ringwood East $20.00
Ringwood North $20.00

Ripponlea $10.00

Riversdale $15.00

Rob Roy $25.00

Rockbank $20.00

Rosanna $10.00
Rosanna East $15.00
Rowville $20.00
Roxburgh Park $20.00

Royal Melb Hosp $10.00

S

Sanctuary Lakes $20.00
Sandhurst $30.00

Sandown Park $20.00
Sandringham $15.00
Sassafras $25.00

Scoresby $20.00

Seabrook $20.00

Seaford $30.00

Seaford South $30.00
Seaholme $15.00

Seddon $10.00

Selby $30.00
Seville $35.00

Seville East $40.00
Sherbrooke $30.00

Silvan $35.00

Simpson Barracks $15.00

Skye $30.00

Smiths Gully $20.00

Somerton $20.00

Somerville $35.00

Southbank $10.00

Southland $15.00

South Melbourne $10.00
South Wharf $10.00

South Yarra $10.00
Spotswood $10.00
Springvale $15.00

Springvale South $15.00

St Albans $15.00

St Albans East $15.00
St Albans South $15.00
St Andrews $20.00

St Helena $15.00
St Kilda $10.00

St Kilda East $10.00

St Kilda Road $10.00

St Kilda West $10.00
Strathmore $10.00

Strathmore Heigh $10.00
Studley Park $10.00

Sunbury $20.00

Sunshine $15.00
Sunshine North $15.00

Sunshine West $15.00
Surrey Hills $15.00

Surrey Hills Nor $15.00
Sydenham $15.00

Syndal $15.00

Syndal East $15.00


T

Tarneit $20.00

Tarrawarra $65.00

Taylors Hill $15.00

Taylors Lakes $15.00

Tecoma $25.00
Templestowe $15.00

The Basin $25.00

The Patch $30.00

Thomastown $15.00
Thomastown East $15.00

Thomastown West $15.00
Thornbury $10.00
Toolern Vale $25.00
Toorak $10.00

Tooronga $10.00

Tottenham $15.00

Travancore $10.00
Tremont $25.00

Truganina $20.00

Tullamarine $15.00
Tullamarine Airp $15.00

Tullamarine Nort $15.00
Tullamarine Sout $15.00
Tunstall Square $15.00

U

Upfield $15.00

Upper Beaconsfield $30.00

Upper Ferntree G $25.00
Upwey $25.00

V

Vermont $20.00
Vermont South $20.00

Victoria Dock $10.00
Viewbank $15.00


W

Wandin $35.00
Wandin East $35.00

Wandin North $30.00
Wantirna $20.00

Wantirna South $20.00

Warrandyte $20.00

Warrandyte North $20.00

Warrandyte South $20.00

Warranwood $20.00

Watergardens $15.00
Waterways $20.00

Watsonia $15.00
Watsonia North $15.00

Watsons Creek $20.00

Wattle Glen $15.00

Werribee $20.00

Werribee Park $20.00
Werribee South $20.00
Westall $15.00

Westgarth $10.00

Westmeadows $15.00
West Melbourne $10.00

Wheelers Hill $20.00

Whittlesea $45.00
Wildwood $20.00

Williams Landing $15.00
Williamstown $15.00

Williamstown North $15.00

Windsor $10.00

Wollert $20.00
Wonga Park $20.00
Woodstock $30.00
World Trade Cent $10.00

Wyndham Vale $25.00

Y

Yallambie $15.00
Yan Yean $25.00

Yarra Bend $10.00

Yarra Glen $60.00

Yarrambat $20.00

Yarraville $10.00
Yering $30.00

Yuroke $25.00